We ship to worldwide.
Once parcel dispatched, you will receive tracking number from us.
To track the status, you can follow:
Step 1: Go to track-trace.com
Step 2: Click on Post/EMS
Step 3: Paste the tracking number
Step 4: Click on Track with options
It takes 2-3 weeks to arrive, after your parcel is dispatched from our office, depending on your shipping location. The listed delivery time is an estimation and is the amount of time it takes after we have sent you "Shipped Order" notice email, not after the time you place your order.
* Public holiday and weekend is not counted as working days. (post office is not open, and postman is not working)
* Your parcel might delay if it was unfortunately hold by custom for review.
* Custom clearance can take longer when the customs is crowded, which means special occasions like X'mas can take much longer time.
* dbeautyshop do not held any responsible for the delay during the delivery time.
If you haven't receive the parcel after waiting for 4 weeks, it might be due to:
1. shipping address incomplete, thus postman unable to send to you
2. nobody at home when postman send parcel to you, thus they left a notice at your house.
3. parcel caught at custom for review
For US clients, please:
1: Go to USPS.com
2: Paste tracking no. into Track & Confirm
3: If the results stated your item already reach US, then please call USPS to ask/chase them to dispatch the parcel to you. (1-800-275-8777)
(International registered air mail): once the parcel reach your country, it will be deliver to you by the local post office.
Why my order of toric lenses still in awaiting shipment stage?
Toric lenses are strictly order made to your prescription.
Once you place order from us, manufacturer will need 2 weeks to produce. Once your lens is ready, it will dispatch from Korea directly.
If in any case manufacturer send us different prescriptions/ wrong color matching etc, then it will take another 2 weeks.
How do I track the shipping status of toric lenses?
Goods sold cannot be returned, refunded or exchanged.
dbeautyshop.com won't take the responsible to any custom tax, duty and declare.